Matsushita covers cost

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Cover includes logistics costs, call centre costs and replacement battery costs.

Last month, Nokia issued a warning 46 million BL-5C batteries, manufactured by Matsushita between December 2005 and November 2006, were liable to overheat. Customers with a Nokia product containing a BL-5C battery that fits the criteria can request a replacement free of charge.

Nokia head of customer and market operations Robert Andersson said: “Customers safety and the reliability and quality of our products are our top priorities.”

Matsushita Battery president Masatsugu Kondo added: “The two
ompanies are cooperating closely together in this situation.”

 

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