Eligible members of staff are set to receive up to £1,500 each after an independent survey, carried out in December, revealed O2 customers were more “satisfied” than customers from any other UK network.
O2 staff that have worked for the group for less than two years will each receive a £1,000 gross reward payment, while employees with two years or more with the network will receive £1,500. Part-timers will receive £500.
The rewards will be paid in March and come two years after O2 awarded £10million to its staff for adding one million net customers.
O2 chief executive Ronan Dunne said: “I am proud of our customer satisfaction record and very proud of our employees who have worked so hard to achieve it.
“Through Thanks a Million we’re thanking our employees with a cash reward and thanking our customers with our continued dedication to satisfying them.”