Phones 4U has introduced a new system to provide discounts on Orange upgrades, removing the need for cashback deals.
Staff can now apply line rental discounts directly to existing contract accounts of between £5 to £10 per month, depending on the value of the upgrade handset.
Staff said the bill credit is the preferred option for upgrading customers.
The company has also changed its management bonus scheme this month.
Store managers can now hit just 85 per cent of their store sales target and receive a percentage of their bonus.
If managers hit more than 100 per cent of the target, they will then receive a percentage of the store’s profits for the month in addition to their bonus.