For £3.99, the Rocket Scientist technical support pack, a derivative of TMTI’s Gadget Helpline, provides 15 minutes of mobile phone technical support. It comes with a direct line support number which puts customers straight through to an advisor.
TMTI managing director Crispin Thomas said: “This is part of our strategy to monetise customer service while providing excellent support.
“Rocket Scientist will give retailers more mileage out of prepay sales.
“We will be looking to strike-up more partnerships of the same nature in the near future.”