Buckinghamshire mobile and data service provider WIN has announced it will provide a managed mobile intranet service for Vodafone Retail.
The service will allow two-way communication between Vodafone headquarters and in-store retail staff in the operator’s 346 stores to the mobile handsets of the customer facing team.
It will enable Vodafone Retail to offer communication and employee interaction with store teams ensuring they are updated on the latest internal news and information, with employees able to publish content onto the site that is accessible to all store members.
Vodafone head of retail Terry O’Brien said: “WIN have designed, built and will host an intranet site completely tailored to the demands of Vodafone Retail. We believe the service will really help to improve the communication process between HQ and our store teams.”
WIN will provide WAP, SMS, MMS and video to Vodafone’s team members for 18 months. A content management system will allow the Vodafone moderator to review all responses and publish them to users.
This article first appeared in Mobile News’ sister magazine Fone. To subscribe free to Fone log onto www.fonemag.co.uk.