T-Mobile UK added 37,000 contract customers and shed 554,000 prepay customers in the first half of the year.
Its total UK customer base now stands at 16,794, including Virgin Mobile customers. Its prepay losses are across both the T-Mobile and Virgin Mobile customer bases.
T-Mobile’s total net revenues in the first six months of the year increased 1.7 per cent on the same period last year to £1.607 billion. Its service revenues were up 0.9 per cent to £1.449 billion. Q2 revenue growth slowed marginally on growth the previous quarter.
But profits fell 2.7 per cent on the first half of last year to £.29billion, with profit margins down marginally, from 21.4 per cent to 20.5 per cent.
ARPU dropped too, from £21 to £20 in the first half of the year, also in the quarter. T-Mobile’s contract ARPU is £44 and prepay ARPU, excluding Virgin Mobile, is £9.
T-Mobile claimed a 360 per cent increase in mobile broadband device sales in the first half of the year, although its USB dongles were not available until last Autumn.
T-Mobile said it acquired 41 per cent of new customers on £30-£35 tariffs in the last week of June. Its total contract additions during Q2 were 56,000.
T-Mobile chief executive Jim Hyde said: "In spite of a slight dip in Q2 EBITDA, customer numbers are stable and we achieved resilient growth in contract net additions in Q2, a slight increase in revenues and a two percentage point uplift in our non-voice revenues.
"We reinforced our position in the mobile broadband market by being the first to launch HSUPA (High Speed Uplink Packet Access) nationwide to give customers up to a fivefold increase in speeds.
"Our dominant position in the wholesale prepay market has been further strengthened following the announcement of a partnership with Ikea’s new Family Mobile, a SIM card targeted at 1.4 million members of the Ikea Family loyalty programme and positioned as the UK’s lowest priced prepay service."