O2 wins big corporate account off rivals

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O2 has won a massive corporate account off network rivals Orange and Vodafone.

Emergency insurance and home repairs company Homeserve will port 4,000 connections to O2 from Orange and Vodafone. It is a three year deal for voice and mobile data service, and will include BlackBerry and PDA devices.

O2 said it will provide Homeserve with various mobile solutions, including routing calls via a VPN to help reduce the overall cost to the business and enable employees to communicate economically and efficiently with customers.

O2 UK business sales director Ben Dowd said: "Mobile technology can be used for so much more than simple communication. As a business, customer service is at our core and we are delighted to be working with Homeserve to help them provide the very best service to their customers"

Homeserve chief information officer Trevor Didcock said: "Homeserve is committed to providing unsurpassed customer service. We have thousands of tradesmen on the road and they all need to be in touch with our customers and offices 24/7. From real time updates on PDAs to communicating with customers via SMS, this new partnership with O2 will support our future ambition to stay ahead of the pack and ensure we are delivering a first rate service for our customers."

 

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