Carphone overhauls TalkTalk offer


The Carphone Warehouse has overhauled its TalkTalk fixed line and broadband consumer proposition.

Consumers will no longer choose from one of four TalkTalk packages. Instead, Carphone is offering a TalkTalk base package, priced at £16.99, which bundles 8Mbps broadband speed, 40 GB of broadband downloads, unlimited off peak landline calls, free international calls to six countries and unlimited calls to other TalkTalk numbers.

Customer wanting to increase their allowance or add a services can do so for £4 extra a month, and can cancel the add-on at any time.

Service add-ons include higher broadband speeds, call features, internet security, bigger download capacity, anytime calls and half price off-peak calls to mobiles.

Carphone staff said the old Talk Talk packages were complicated and customers would complain they were paying for services they did not use.

Existing customers will be able to upgrade to the new service, which goes on sale tomorrow (November 18).