B2B firm Azzurri has just signed a £10 million, seven year managed service contract with University College London Hospitals (UCLH) NHS Foundation Trust.
UCLH is one of the largest NHS Trusts in the UK. Azzurri will manage its entire estate of fixed-line and mobile communications across its six hospital sites.
Azzurri said the £10 million contract will save UCLH £1.7 million over the life of the contract, as well as simplifying and standardising UCLH’s ICT operations.
UCLH also worked with Azzurri on the successful completion of an IP telephony service at UCLH’s University College Hospital.
UCLH ICT director James Thomas said: “From fixed line extensions to BlackBerry devices, pagers for on-call remote staff and bleepers for medical consultants, downtime is not an option. But neither are spiralling costs.
“When it was time to update our ageing and disparate communications infrastructure, we looked to consolidate our spend whilst leveraging an improved service with greater cost savings.
“We also wanted to consolidate all our communications contracts into one service and needed more than just fixed-line.
“Following an audit by Azzurri, a number of cost-efficiencies were identified and it became clear its managed service model provided the commercial efficiencies and technical agility to manage all our communications needs in one package.”
The service will be supported by seven permanent on-site Azzurri engineers and a round-the-clock helpdesk.
Azzurri is also helping UCLH trial patient entertainment systems including the provision of bedside IP telephony, as well as internet and video-on demand.
Azzurri sales and marketing director Jason Standerwick (pictured) said: “UCLH is able to drastically reduce management complexity to benefit from round-the clock on-site expertise, and increase its agility to make way for new and innovative services within its hospitals.”