Orange to axe 370 staff positions

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Orange is to remove 370 roles from its UK operation before the year is out.

During the next three months, it will make 90 roles redundant, as a combination of unfilled vacancies and some contractor positions are removed.

A further 100 redundancies will be made across the business during the period. Another 180 positions will go before the end of the year also, through natural attrition and a series of ongoing reviews.

Most departments will be affected, including sales.

The lease on Orange’s St. Albans office will also be run down. The 185 staff at the site will be moved to its London and Bristol offices.

The move comes as Orange UK managing director Tom Alexander’s ‘Agenda’, the detailed plan to change the UK business that he set down 12 months ago, is tweaked under pressure in the UK economic climate.

In June last year, Alexander (pictured) outlined plans to make Orange the number one UK operator for customer satisfaction by 2010 through a combination of network and service improvements.

Around 450 jobs, mostly middle management roles, went as part of the Agenda in order to create a slicker operation, less hampered by bureaucracy and more disposed to the customer.

At the same time, last year Orange created 400 new retail jobs and 100 new telephone support positions as it sought to migrate its Indian call centre operation back to the UK.

The new redundancies will again focus on duplicated roles, across all its business units.

An Orange spokesperson said: “The reason for this change is that, as part of our strategy to improve, grow and evolve the company, we are continually looking at the operation to ensure we are operating in the most efficient way possible.

“This is the next step in that Agenda, making sure that Orange fulfills its true potential as a company. At the same time, although we find ourselves in a strong and solid financial position, we are also acutely aware of the difficult economic conditions around us, which makes it even more important to ensure that we keep our focus on the appropriate levels of administration, minimising bureaucracy, stopping duplication and maintaining structural efficiency.”

 

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