T-Mobile has limited the amount of new connections being put through Carphone Warehouse and Phones 4U for the rest of the year, as new UK managing director Richard Moat (pictured) reins in acquisition costs and focuses on retention to stabilise the UK business.
Phones 4U has limited its stock of T-Mobile contract handsets. It told staff it had exceded its T-Mobile targets, and was therefore switching its sales focus away from it.
“There are currently no contract phones available on T-Mobile,” its online portal said last week. In stores, the G1 Android handset is the only device being stocked on T-Mobile, available on a £30 clearance tariff.
A Phones 4U spokeswoman said: “We are and will be selling certain handsets on T-Mobile.”
Sources also said T-Mobile would reduce the amount of new connections made through Carphone through the remainder of the year.
T-Mobile did not comment.
The news comes after Carphone Warehouse started to sell Vodafone contracts in its 820 UK stores for the first time in almost three years. Its reunion deal saw Carphone offering free laptops on Vodafone mobile broadband contracts, enabling customers to choose a number of devices when signing to a two-year mobile broadband contract.
A Dell Mini 10 laptop is available in Carphone for fee on a £20 per month Vodafone deal, a Dell 1545 or Samsung NC10 laptop is available at £30 per month, and a Toshiba i300 laptop is on for £35 per month.
Vodafone continues to be linked with a bid for T-Mobile UK.