Telefónica Europe has announced that O2 UK general manager for customer service John McGuigan has been appointed chief executive of O2 Slovakia.
He replaces current O2 Slovakia chief executive Juraj Sedivy on October 1.
McGuigan is currently responsible for the provision of customer service for O2 UK’s 16 million customers. In his new role, he will report directly to Salvador Anglada, who is chairman of the board of directors and chief executive officer of Telefónica O2 Czech Republic.
Anglada said: “I am delighted to announce that John McGuigan has been appointed to the role of chief executive of our Slovak operation. John brings great experience and track record in the field of customer service, and will prove invaluable in ensuring that quality of customer experience is consistently at the highest possible levels.”
Juraj Sedivy joined the company in 1997 and became chief financial officer of Telefónica O2 Czech Republic when it was formed after the privatisation of Czech Telecom. In 2006 he assumed the role of chief executive officer of Telefónica O2 Slovakia at start-up.
Chairman and chief executive of Telefónica Europe Matthew Key said: “Juraj Sedivy has played a crucial role in establishing and developing our business in Slovakia, his dedication and vision reflected by the fact that the business enjoyed its best-ever customer net additions in the last financial quarter.
“In appointing John McGuigan, I am delighted we have once again promoted from within, demonstrating the breadth and depth of management talent at Telefónica. With John’s wide experience in telecommunications, he is well placed to lead and deliver the next chapter of growth in Slovakia.”
McGuigan, 49, joined O2 in May 2007.