20:20 Mobile has been appointed by XLN Telecom to provide a new branded order processing and dispatch service for mobile phones, SIM cards and broadband dongles for its new mobile proposition.
As part of the agreement 20:20 will provide a range of business handsets from Nokia and Sony Ericsson as well and mobile broadband dongles and branded XLN Mobile SIM cards. Orders taken by the XLN mobile team will be passed seamlessly to 20:20 for dispatch on the same day as they are ordered. London-based XLN will target over 120,000 existing XLN business customers
20:20 UK managing director James Browning said: “We were very pleased to be awarded the contract by XLN as it is a testament to the high quality service we provide and our industry reputation. 20:20 Mobile already provides similar services for other major providers of mobile phone services and our expertise and knowledge means that we are able to customise our services to XLN’s requirements.”
XLN commercial director Edward North said: “We selected 20:20 Mobile following a tender process because of its strong market reputation for back up and support services as well as its close links to other companies in the industry.
“When we began looking for a business partner we wanted to ensure we were able to offer our customers the highest quality of service possible in the market. 20:20 Mobile has a reputation for excellence in the industry and its technical and distribution skills mean that our customers receive their new mobiles as quickly as possible backed up with a major network support.”
All phones distributed on behalf of XLN will include a full range of branded XLN support materials including welcome and connection information as well as branded packaging where appropriate.