Avenir Telecom was last week named O2’s ‘Partner of the Year’ and its top selling distributor at an awards ceremony held in Madrid.
Airtime and accessory distributor Avenir won the award after topping four of O2’s key performance indicators, including gross connections, secondary connections, ARPU and customer churn.
Avenir, an O2 Centre of Excellence and O2 Aproved partner, was also awarded overall winner for O2’s ‘Champions League’ award, which measures sales levels across all O2’s distributors. Avenir out-sold its competitors in Q1, Q2, and Q3 during 2009.
Avenir also announced in December it was outselling rivals on landline sales as part of O2’s ‘Joined Up’ initiative. In November, Avenir also announced it had reduced overall churn on O2 connections to eight per cent, which it claims to be the lowest rate achieved by a distributor of its size.
Avenir UK managing director Andy Tow said: “This is a great note to start the year on for us, and fantastic third-party recognition of the strong team spirit we have at Avenir.
“One of our objectives for 2009 was to bring dealers, customers, operators – all the players in the telecoms space, in fact – together as one cohesive team, and clearly this is paying dividends.”
O2 head of SME sales David Plumb added: “Avenir and O2 share many common values, and I think this has contributed to their tremendous results this year, which we have recognised with this award.
“Top of this list of objectives, as always, is putting the customer first and delivering telecoms solutions with tangible business benefits.”