Orange has retained its position as the top mobile broadband provider in the UK, according to a survey by independent research company YouGov.
The operator was ranked top for customer services and reliability, while customers also rated its mobile broadband service top in a further seven out of 15 categories, including ‘ease of use’ and ‘upload speeds’. Orange’s mobile broadband also ranked number one in YouGov’s Dongle Tracker survey in October 2009.
Orange said that with the UK’s biggest 3G network covering 93 per cent of the population, it is continuing to invest in its network as part of its commitment to evolve the company’s offering and give customers consistent quality – quality of network, products, service and experience.
Orange UK director of broadband and home Asif Aziz said: “Retaining our position as the top mobile broadband provider in the UK is a great accomplishment which we’re really proud of. This win is recognition of our strong focus on network quality and brilliant customer service and its our aim to build on these, as well as the products and services we offer, to ensure our customers continue to benefit from a high quality user experience.”