Avaya has adapted its roadmap to include Nortel Networks enterprise solutions products, following its $900 million acquisition of the Nortel division last year. All Nortel devices have been rebranded.
Avaya has launched a unified communications product, Avaya Aura, a SIP-based communication platform that integrates different communication networks. Avaya claimed it reduces infrastructure costs.
It is available as an upgrade for existing Nortel voice and unified communications customers. Aura will be central to its contact centre proposition.
Avaya IP Office, BCM, Norstar, PARTNER and Integral 5 are all still available and the plan is to converge the platforms to Avaya’s flagship hybrid IP offering, IP Office
Avaya will also integrate Nortel features, interfaces and phones with IP Office to ensure a seamless transition for Nortel customers.
Avaya senior vice president and president for global communications solutions Alan Baratz said: “The integrated roadmap supports Avaya’s commitment to providing customers with the advanced communications capabilities they need. In developing the portfolio, our guiding principle was to deliver the most compelling and cost-effective systems and services.”