“We are seeing resellers from different channels show keen interest in Samsung’s OfficeServ telephone systems.
They can utilise features such as OfficeServ Connect to distribute telephone system features and call routing to mobile devices. Selling points include a single contact number (typically office DDI) that can poll calls out to five devices.
Mobile users can make calls as if sat at their desk, with call control to the handset and access to system features. Calls can be transferred to colleagues’ desk extensions and recorded if required. Office staff get visual indication if the users are busy.
We can help resellers broaden portfolios to embrace unified comms. We can offer bespoke training and high levels of support for resellers to specify and install converged solutions. In terms of financial gains, expect margins of 35-45 per cent for telephone systems.”