O2 has lifted its recruitment freeze, put in place last year, and is seeking 300 new positions to ease staffing pressure in certain retail outlets.
O2 saw a significant reduction in work hours in its retail stores last year, and around 300 positions lost. The move came as the business realigned itself with new market and economic conditions, but to also to remove consistently underperforming staff.
But staff at a work conference in London this month said the network explained the circumstances of its decision last year, and the low staff numbers and shorter hours available. But it said it would correct the imbalance and recruit new staff.
Staff will be introduced to busier stores first in areas of high footfall such as London, Birmingham, Manchester and Edinburgh.