Orange UK reports strong Q1


Orange UK has increased its contract customer base by 13 per cent in the first quarter of the year, compared with the same period in 2009.

It now has 7.124 million contract customers, with 220,000 net additions during the first three months of 2010. Its total customer base is now at 16.442 million, up by 3.7 per cent year-on-year. Prepay stands at 9.318 million.

Orange said the increase in its customer base was due to a reduction in churn to 18.4 per cent and great uptake of high-end multimedia handsets. It also said the migration of customers from prepay to contract increased to 43.3 per cent, compared with 39.7 per cent migration rate year-on-year.

Orange’s total customer base, including fixed line internet, now stands at 17.31 million.

Revenues during the period increased by 5.8 per cent to €1.282 billion (£1.1 billion).

Orange UK chief executive Tom Alexander said: “This is a fantastic performance, that builds on our 2009 momentum. Positive growth is a key part of The Agenda, so our external performance, along with our recent position as ‘most improved company’ in the Best Companies to Work For Awards is absolutely magnificent.”