Repair and services company ANOVO has had a good recession. In the year to November 2009, operating income grew 22 per cent from €11.4 million (£9.9 million) to €14 million. Group revenues in the first six months were up 4.5 per cent from €349.7 million to €365.5 million.
ANOVO, set up in 1987, attributes its healthy figures to the performance of 20 Centres of Excellence across the UK, France, Spain, Italy, Belgium, Sweden, Norway, Poland and Switzerland. It also has a presence in South America, with centres in Peru and Chile.
Through these Centres pass seven million handsets per year, coming from various channels in the UK (Nokia, Samsung, Sony Ericsson, LG, HTC, Motorola, Palm and Alcatel), retail (Phones 4U and Comet) and networks (O2, Orange and Tesco Mobile). Nokia is its biggest customer, with ANOVO processing around two million of its handsets last year.
It has also branched out into servicing other multimedia products, including televisions, laptops and desktop computers.
To achieve this, it has several service centres scattered across Europe – UK, France, Spain, Italy, Sweden and Poland. It also has several partnerships with many manufacturers within this field including Dell, Asus, IBM, Philips, Hewlett Packard, LG, Samsung Electronics and Fujitsu.
Around 1,120 staff in total are employed at these centres and some 500,000 products were processed last year.
Full article in Mobile News issue 462 (April 26, 2010).
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