Palm has countered claims made by Carphone Warehouse and O2 staff that sales of the Pre were a “disaster.”
The Palm Pre is exclusive to O2, and has recently been made free on all 18-month tariffs from £30 upwards.
A Palm spokesperson said: “We acknowledge a few minor quality issues with in-store demos at launch, but these were dealt with quickly. Sales are in line with expectations.”
Palm has since been purchased by IT manufacturer HP for $1.2 billion (£788 million).