T-Mobile has announced it saw an increase in customer subscriptions and data usage in 2010, but said overall revenues fell.
T-Mobile announced its final set of financial results as a stand-alone UK operator today (May 12), which showed a three per cent rise in customer numbers in year from 16.7 million to 17.2 million.
However, total revenue dropped 8.6 per cent from £760 million to £695 million year on year. It blamed the impact of mobile termination rates
Its prepay base (including Virgin Mobile) increased 4.3 per cent from 12.566 million to 13.103 million in the period; ARPU fell from £8 to £6 year on year.
Contract customers increased 0.9 per cent from 4.071 million to 4.072 million. ARPU for contract also fell from £41 to £39 year on year.
Data and ‘non voice’ revenues were up by 25 per cent year on year, accounting for 27 per cent of ARPU. Customer churn was also down by 0.4 per cent to two per cent.
T-Mobile UK managing director Richard Moat said: “This is another set of good financial results, which confirm the fundamental change in T-Mobile UK’s position since the first half of last year.
“We have reinforced our momentum with a maintained customer base, continued strong growth in data revenues, an increase in customer loyalty and a strong financial performance, despite the regulatory impacts which have affected all in our sector.
“Our focused approach to customer offers, operating efficiency and leveraging our direct distribution channels are continuing to pay dividends. Our network is also providing an increasing competitive advantage. In particular, our 3G network is well on its way to delivering the UK’s widest 3G coverage, as a result of our innovative 3G network sharing agreement.
“This will be our last set of financial results as an independent company. They’re a great way for us to enter our joint venture company with Orange UK – a combination which is set to change the face of UK mobile and create new value for our customers and shareholders alike.”