HTC sets up business division

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HTC Business established to provide companies with advice and support on choosing the most appropriate business package for them

HTC has launched HTC Business, a division aimed at supporting smartphone use within the business environment.

A team of experts will provide organisations with ongoing advice, support and additional resources, as well as helping companies choose the most appropriate mobile solution from HTC’s handsets

HTC Business will consist of a website for its business customers, a technical support team and a training team. The technical support team is tasked with helping businesses set-up and integrate HTC devices into back-end IT systems through a dedicated technical support service which is available during business hours. The business training team can also support organisations at the time of roll-out to ensure a successful implementation and reduce the number of internal support calls.

HTC Business customers will also be able to sample the handset manufacturer’s Android and Windows Phone 7 handsets thanks to loan schemes provided by HTC’s service provider partners. It said this will enable customers to be certain that the final HTC portfolio meets their IT and user needs before committing to any investment.

HTC UK, Ireland and South Africa chief executive Jon French said: “The HTC brand is increasingly gaining traction with consumers across the globe but our heritage lies in the business market. The business smartphone market represented nearly a third of the total smartphone market in 2009, according to analyst house Canalys, and is expected to grow dramatically in the coming years. With HTC Business, we are ideally positioned to help organisations of all sizes take this step.”

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