HSC: ‘Vodafone, Apple, and HTC are missing pieces’

Written by: Michael Garwood
HSC: ‘Vodafone, Apple, and HTC are missing pieces’

HSC has called on the networks and manufacturers to better support the airtime distribution channel, which it suggests is delivering the best-value connections in the B2B market

HSC claims its B2B dealers’ ARPU is, typically, £10 per month higher than the ARPU of dealers connecting with network operators directly. Business manager Bob Sweetlove says certain operators and manufacturers need to provide it with the “sweets and tools” to continue to grow the value of its partners’ bases.

HSC currently connects all operators except Vodafone. However, it struggles with in-demand Apple and HTC stock.

Sweetlove claimed with new technologies expected to break heavily in the market in 2011, including fixed line and cloud services, the dealer channel is primed as best conduit for UK businesses.

Sweetlove said: “Smaller independent local dealers, connecting airtime via distributors, are perfectly positioned to have those conversations with the smaller business community. They are the only truly impartial independents out there. The top independent dealers tend to be tied to operators these days, albeit under the veneer of impartiality. But our dealers are not tied to any one product or network. They offer fairer and more impartial solutions to customers. Every statistic I get from operators says our customer ARPU is £10 per month per customer higher than the stuff I see from direct dealers.

“But we are held back. It’s hard for us to sell iPhones because Apple is so restrictive and we have problems with HTC stock, and we of course can’t sell Vodafone. The guys on the front line, our dealers, should get all the sweets and all the tools because they’re best positioned to serve the market from a customer point of view.

“I want to grow, and I want Vodafone and the likes of Apple and HTC to open up. They are the three missing pieces of my puzzle.”

One Response to “HSC: ‘Vodafone, Apple, and HTC are missing pieces’”

Trackbacks/Pingbacks

  1. [...] distribution channel, which it suggests is delivering the best-value connections in the B2B market Mobile News Online VN:F [1.9.3_1094]please wait…Rating: 0.0/10 (0 votes cast)VN:F [1.9.3_1094]Rating: 0 (from 0 [...]


Leave a Reply

To advertise on this site, call 0203 122 0872

Recent Comments

To all the people who queued up outside a store to get a new iPhone! What a bunch of sad, lonely and very pathetic losers you are. You really do need to get a life – it’s a mobile phone!...
It would be good if they focused on increasing network capacity, rather than technology that decreases the poor capacity Vodafone already sports....
Suggest you seek help for the distress we have caused you. In the meantime, it has been corrected. Best of luck....
Will the author of this article please note that the "it's" at the beginning should be am "its". WITHOUT THE APOSTROPHE. Dreadful to see on GOOGLE NEWS....
Er...is he also responsible for EE being down - eeek! There is a lot of current ill feeling depth from your customers, I hope he has an understanding of - a lot of feedback on internet about poo...
Only had my SIM a month paid thru Paypal, disputed it an got my money back after a few days :-) Moved to 3 and used the PAC code from OVIVO with no problems. Shame such a good deal has gone...
"Microsoft Devices taunted its rivals". You mean in the same way that Caterham taunts Ferrari and Bugatti?...
Corrected. Thank you...
this company is the worst company ever. they have refused to terminate a contract saying there is a no returns policy. orange have advised me otherwise. the level of customer service this com...
Are there any updates on this effort? Has Ofcom made any decisions about policies to help manage numbers to ensure they don't run out?...

Social Media Feed