2011 predictions: Lycamobile chief Milind Kangle

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Milind Kangle, chief executive of ethnic market MVNO Lycamobile, reckons virtual networks with scale will forge closer relations with operators in 2011
“Successful MVNOs will have continually invested in the right business models, technological innovation and management through previous years.

“MVNOs that leverage economies of scale will be best positioned for the long-term.

“Product differentiation and service innovation will be key to deepening relations with customers – there will be opportunities for MVNOs to add complementary products to their portfolios to engender greater loyalty and additional revenues.

“With significant investments in networks, operators will focus on yield management and identify MVNOs that deliver sustainable revenue streams.

“Relationships between operators and MVNOs will solidify as operators invest in long-term players.

“The role of the MVNA will come under the spotlight; true partnership models will emerge between MVNOs and operators, converging into MVNA opportunities where they collaborate.”

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