RIM pledges help to authorities over riots


BlackBerry maker says it will assist with enquiries in every way possible after its instant messaging service was found to coordinate some of the violence

BlackBerry maker Research In Motion (RIM) has said it will help the authorities in any way it can to investigate the riots in London after it was revealed some of the violence was being coordinated by its instant messaging service, BlackBerry Messenger (BBM).

RIM global sales and regional marketing managing director Patrick Spence said: “We feel for those impacted by this weekend’s riots in London. We have engaged with the authorities to assist in any way we can.

“As in all markets around the world where BlackBerry is available, we cooperate with local telecommunications operators, law enforcement  and regulatory officials. Similar to other technology providers in the UK we comply with The Regulation of Investigatory Powers Act and co-operate fully with the Home Office and UK police forces.”

A study released last week by Ofcom showed the majority of British teens (37 per cent) use BlackBerry smartphones, compared to 17 per cent for its nearest rival, the Apple iPhone.

BBM allows users to send messages to their contacts, connected by BBM PINs. Unlike the likes of Twitter and Facebook, many BBM messages are untraceable by the authorities.