RIM claims to have fixed BlackBerry data problems

Written by: Mobile News
RIM claims to have fixed BlackBerry data problems

BlackBerry maker said this morning it resolved problems that cut off email, BBM and internet services for users across EMEA

RIM said this morning that it had finished fixing a problem with BlackBerrys that reportedly affected millions of users across Europe, the Middle East and Africa.

Outages were reported yesterday (October 10) which stopped users accessing emails and BlackBerry Messenger (BBM), and also stopped web browsing.

RIM initially said it was investigating the problems, and by 10PM said it had managed to restore email, but that some users might still experience issues browsing and using BBM.

Just before 7AM this morning the firm said it had fixed all the problems.

A spokesperson said: “Yesterday, some BlackBerry subscribers in the EMEA region experienced delays with BlackBerry services.

“The issue was resolved and services are operating normally. We apologize to those customers who were impacted for any inconvenience.”

One Response to “RIM claims to have fixed BlackBerry data problems”

  1. Thomas says:

    I still can't get full data usage yet!!! Still currently very hit & miss for me if emails behave / yahoo messenger etc etc

Trackbacks/Pingbacks


Leave a Reply

To advertise on this site, call 0203 122 0872

Recent Comments

Three lost their biggest opportunity to bag iPhone 6 orders, and now also have a Staffing revolt brewing. Three's instore systems crashed across the UK from just before mid-day on Saturday 13t...
It would be good if they focused on increasing network capacity, rather than technology that decreases the poor capacity Vodafone already sports....
Suggest you seek help for the distress we have caused you. In the meantime, it has been corrected. Best of luck....
Will the author of this article please note that the "it's" at the beginning should be am "its". WITHOUT THE APOSTROPHE. Dreadful to see on GOOGLE NEWS....
Er...is he also responsible for EE being down - eeek! There is a lot of current ill feeling depth from your customers, I hope he has an understanding of - a lot of feedback on internet about poo...
Only had my SIM a month paid thru Paypal, disputed it an got my money back after a few days :-) Moved to 3 and used the PAC code from OVIVO with no problems. Shame such a good deal has gone...
"Microsoft Devices taunted its rivals". You mean in the same way that Caterham taunts Ferrari and Bugatti?...
Corrected. Thank you...
this company is the worst company ever. they have refused to terminate a contract saying there is a no returns policy. orange have advised me otherwise. the level of customer service this com...
Are there any updates on this effort? Has Ofcom made any decisions about policies to help manage numbers to ensure they don't run out?...

Social Media Feed