RIM claims to have fixed BlackBerry data problems


BlackBerry maker said this morning it resolved problems that cut off email, BBM and internet services for users across EMEA

RIM said this morning that it had finished fixing a problem with BlackBerrys that reportedly affected millions of users across Europe, the Middle East and Africa.

Outages were reported yesterday (October 10) which stopped users accessing emails and BlackBerry Messenger (BBM), and also stopped web browsing.

RIM initially said it was investigating the problems, and by 10PM said it had managed to restore email, but that some users might still experience issues browsing and using BBM.

Just before 7AM this morning the firm said it had fixed all the problems.

A spokesperson said: “Yesterday, some BlackBerry subscribers in the EMEA region experienced delays with BlackBerry services.

“The issue was resolved and services are operating normally. We apologize to those customers who were impacted for any inconvenience.”