O2 Customers are currently experiencing call dropping, low or no signal and SIM registration failure
O2 says network issues that affected customers in the UK as well as those travelling overseas this morning have now been resolved.
Mobile News received reports that some O2 customers’ handsets were displaying a message that read “SIM registration failed” and that there have been cases of customers being able to access minimal coverage or no coverage at all. Some customers have also reported dropping calls.
An O2 spokesperson told Mobile News it was aware of the issue which it said had only affected “around 50 customers” across the UK and that all issues had been resolved this morning.
It said its network service team had flagged the users and manually reconnected them to the O2 network, resolving the issues in the process.