2012 predictions: Plantronics UK and Ireland MD Paul Clark

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Mobile working will continue to gain momentum, says Plantronics UK and Ireland managing director Paul Clark, with the key difference being ensuring they match the right technologies to the right people

“Even though mobile working has been on the agenda for many years, businesses have always struggled to enable their staff to work seamlessly while on the move. The reasons for this change differ from company to company, but one prevailing problem has been a failure to implement the right technology – in 2011, however, this changed.

“The evolution of UC, alongside supporting technologies such as laptops and headsets, provided the technological foundations to enable truly dispersed collaboration.

“This mobile revolution looks set to continue next year but with the key difference that in 2012 businesses will focus on making sure they match the right technologies to the right people.

“Rather than issuing an office with a single type of device, businesses will focus more on the individual needs of their employees. Some may need tablets because they regularly give presentations, whereas others will need smartphones with HD capabilities and noise-cancelling headsets because they host customer calls while on the move.

“By moving away from a ‘one size fits all’ model, firms can meet their employees’ needs as well as drive business productivity.”

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