Vodafone wins South Central Ambulance Service comms deal

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Operator claims deal covering fixed-line, mobile and call centre support will save service as much as £500,000 over five years

Vodafone has won a deal to become the “communications partner” for the South Central Ambulance Service (SCAS).

The deal covers all of the service’s communications including converged mobile and fixed-line services, as well as infrastructure and support for its 999 call centre.

Vodafone won the contract following a formal procurement process carried out under a government framework agreement.

The SCAS covers an area of 3,500 square miles across Berkshire, Buckinghamshire, Hampshire and Oxfordshire, and serves around 4 million people.

Vodafone claims the deal will help the trust, which employs 2,500 staff, save around £500,000 over the next five years.

Vodafone is not revealing how the long the deal will initially run for, however the operator said that there was scope for its involvement with the service to be extended.

Areas being looked at include reducing paper processes and using workforce management applications, as well as providing staff with greater mobile access to systems and databases.

SCAS associate director of information management and technology Vince Weldon said: “In addition to helping us improve the effectiveness of our everyday working, we see Vodafone as a credible strategic partner and an organisation that can work with us to deliver innovation and support our new ways of working ambitions.

“We hope this partnership will successfully demonstrate how effective telecoms solutions can help in the evolution of the health sector.”

 

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