O2 launches O2 Travel European roaming plan


Operator unveils plan offering travellers in Europe 25MB of data for £1.99 and reduced call charges just a day after EU votes for new roaming charge caps

O2 has unveiled a package called O2 Travel which offers 25 MB of data a day for £1.99 for customers travelling abroad that will launch at the same time as new EU roaming caps come into force.

Contract consumer and business customers will also only be charged a one-off payment of 50p for each call made in Europe with minutes taken out of monthly allowances as usual.

The plan will be offered from July, when new European Union regulations agreed yesterday (May 10) will force operators to cap call, text and data charges for customers travelling within the EU.

O2 prepay customers will also be able to take advantage of the £1.99 for 25MB of data offer, but will be charged the EU set rate of 29p per minute to make a call and 8p to receive a call, though the rates are subject to change until June 1.

O2 marketing and consumer director Sally Cowdry (pictured) said: “We know people want to able to relax and enjoy their holidays without worrying about complicated phone charges.

“With simple charges and a generous 25MB data bundle, O2 Travel provides a great way for our customers to keep in touch and share their holiday moments with family and friends without having to worry about the costs.”

O2 said the decision to offer O2 Travel was influenced by customer research which found that 60 per cent of UK citizens used mobile data while travelling abroad and that mobile data usage while on holiday is doubling each year

The research also found that France and Spain were the most popular countries for UK citizens to make calls from when abroad.