Vodafone posts Q1 fall in UK revenue and customer numbers


Operator reports UK revenue down 0.8 per cent on Q1 2011 and a loss of 100,000 customers

Vodafone has reported a UK revenue fall of 0.8 per cent to £1.2bn in its first quarter blaming the tough economic climate, a fall in roaming charges and the continued effect of mobile termination rates on its figures.

For the quarter ended June 30 the operator’s UK arm also lost 100,000 customers, mostly in the pre-pay sector, bringing its number to 19.1 million.

However, despite the overall drop in revenue and fall in customer numbers, UK data revenue grew by 4 per cent year on year with the operator also adding 172,000 new contract customers in the quarter.

Vodafone Group chief executive Vittorio Colao said: “Despite the difficult market conditions, particularly in southern Europe, we continue to make progress in the key areas of data, enterprise and emerging markets, while maintaining tight control of our cost base. We remain focused on driving through significant improvements to our customers’ experience through our ongoing investment in our networks, stores and IT platforms.”