EE reveals revenue drop but adds 250k contract customers


Operator blames third quarter service revenue fall on the continued effect of mobile termination rates

EE has recorded a three per cent drop in year-on-year revenues to £1.49bn for the third quarter of its financial year – which the company attributes to the further impact of mobile termination rate (MTR) cuts.

Excluding the impact of MTR cuts its service revenues would have risen by 3.1 per cent on the third quarter of last year, according to the operator.

During the three months to the end of September its T-Mobile and Orange brands recorded a rise in ARPU of five per cent on the same period in 2011 caused by a net gain of 250,000 contract customers.

Contract customers now make up 51 per cent of its customer-base compared to 50 per cent at the end of its half-yearly results in July, with 74 per cent of its total customer-base now using smartphones.

EE chief financial officer Neal Milsom said: “We are delivering solid revenue performance and successfully attracting high value contract customers, while creating growth opportunities through our new superfast EE brand that will soon launch the UK’s first 4G mobile services.”