Network’s UC joint venture partner succumbs to long-running financial problems
O2 will continue to maintain its UC proposition O2 Unify directly and through other partners while E2E, its partner in the joint venture, is in administration.
The pledge to customers of the service comes after IT services firm 2E2 went into administration earlier this week, following reports of financial problems in the preceding months.
O2 Unify was set up in April 2011 as a joint venture between the two companies to take advantage of the increasing trend towards large companies using one provider for its communications and IT services.
A spokesperson for the network said: “We’re really sorry that 2E2 has gone into administration. Our priority is our customers. We’re focused on maintaining their service either direct or through our partners whilst supporting 2E2 through a difficult time.
“Like any IT business we use a number of third party suppliers and vendors to deliver solutions for our customers. For the services that we have subcontracted to 2E2, we are taking the right steps to ensure service continuity. We operate a diverse and resilient supply chain to help manage risks in situations like this.”