Mobile insurance firm LSG switches distributor to TMT First

Written by: Samantha Tomaszczyk
Mobile insurance firm LSG switches distributor to TMT First

Lifestyle Services Group (LSG) has contracted TMT First for its warehousing and quality control of replacement handsets

Mobile phone insurance company Lifestyle Services Group (LSG) has awarded a significant handset distribution contract to Staffordshire-based provider TMT First.

LSG, which is part of the 4U group including Phones 4U and dial-a-phone, previously used 20:20 for its warehousing and quality control of replacement handsets, roles which will now be filled by TMT First.

The contract will also include unit handling and dispatch services for LSG’s mobile phone insurance schemes, provided to more than 9 million customers through banks and mobile network operators.

LSG business development director Andy Morris said: “In reviewing our distribution processes, TMT First demonstrated that it was able to raise our quality assurance rates on handsets even further, increasing our efficiency and positively improving our customer satisfaction levels”.

TMT First managing director Adam Whitehouse said: “We are delighted to build on the strong working relationship we have with LSG. The streamlined process we have created provides LSG, and its customers, with an efficient, high quality and cost-effective service.”

Leave a Reply

To advertise on this site, call 0203 122 0872

Recent Comments

Digging deeper I see they still do All You Can Eat Data - scrub that bit :-)...
2GB? That's nothing. I can use that in a day when travelling. So my excellent One Plan will be no more when it's up for renewal then. I suppose it was too good to be true when you see what others...
And the most cost effective way to do this is through telephones. The contact center currently has 675 employees and these additional jobs will bring the workforce to 835 in just the few years...
Sort out your network first !!...
And its still ongoing.... And to boot the MVNO for lyca is 02 and Orange and Orange is owned by T-Mobile.... Dreadful. Charging its own customers to use part of its own networks. T-mobile are goi...
hahah, yeah yeah April Foooool! :d...
Ha Ha Good April Fool...
I bet they saw this coming, yet they kept on raising funds aggressively online. Im one of those that "invested". Glad was only a little, but a lot of people believed in this company and invested ...
Well.... seems like I can't log on to pay my bill?? Maybe after more years with Tmobile than I care to remember it's time to leave!...
Just joined 02 week ago, sim deal in shop £16 per month, very happy at time - was until bill dropped thru post that is, £21 ??? went back to shop who contacted the office stating something li...

Social Media Feed