Consumers think smartphones are less safe than PCs and laptops


A quarter of consumers do not trust companies to protect their data, with nearly half believe mobile devices are less safe than PCs and laptops

Nearly half of consumers believe mobile devices such as smartphones are less secure than PCs and laptops when it comes to protecting their personal data.

Research by security company Integralis found one in four (25 per cent) of the 1,000 consumers it surveyed said they do not trust anyone to hold their personal details securely online.

Despite nearly half concerned that smartphones and tablets are less secure than PCs and laptops, with only one in ten believing they are more secure, over half of smartphone users (53 per cent) do not regularly update the security settings on their mobile phone.

While nearly half of respondents said they use social media every day, 68 per cent admitted they do not trust them. Facebook was the most trusted, by 23 per cent of consumers, followed by YouTube, Twitter and Google+ with 9 per cent each.

Less than a quarter (24 per cent) trust supermarkets to hold their data securely, and only a third (36 per cent) trust online retailers like Amazon and eBay with their personal details.

Integralis information security consulting practice director Mick Ebsworth said: “While UK consumers love going online to do their banking, shopping and social networking, there’s an intrinsic lack of trust in the sites they’re using.

“Although many banks and retailers are putting in place more robust security and privacy systems to encourage more of us to go online, it’s right to be cautious about where your personal information is and how it’s being used.”