Help at Hand mHealth product launches in Tesco pharmacies


O2 service now on sale at retailer, joining availability in O2 direct channels and Sainsbury’s pharmacies 

O2’s Help at Hand mHealth product is now on sale in Tesco pharmacies. it joins availability in O2 shops, its website and 100 Sainsbury’s pharmacy stores.

The service sees medically vulnerable people wearing wither an O2-connected handset that offers 24/7 assistance in the event of emergency or distress.

The device, which costs £99 upfront plus line rental of £20 a month, is connected to a British Standards-certified alarm receiving centre with specially trained staff. It has built-in GPS to locate the user with a support button connecting straight to the alarm receiving centre.

A website enables people to set up an online profile for the person in their care. The latter can add people they need to contact and together can use a map to set ‘safe zones’ where they are comfortable to stay, possibly within a mile of their home.

O2 Health managing director Nikki Flanders (pictured) said: “Just as younger people become able to buy for the first time, they may be called upon to look after their parents – especially as social care budgets are cut. But that doesn’t have to mean staying in or near to the family home. They need to consider new mobile care technologies to help them live their own lives.

“That’s why it’s more important than ever to find ways for people with conditions such as dementia or diabetes to get out and about safe in the knowledge that help is the press of a button away. This reduces the need for carers to be on hand all hours of the day and provides the peace-of-mind for them to get on with their lives.”