Ninety-two management staff at risk in O2 SMB and enterprise shake-up
Nearly 100 employees at O2’s head office in Slough have been put at risk of redundancy as part of an internal restructure of the firm’s SMB and enterprise teams.
Trades union Prospect told Mobile News approximately 92 staff – all in management positions – have entered a 90-day consultation period in an attempt to save their positions with the operator.
Around 20 people are rumoured to have accepted redundancy already and are either close to leaving, or have left, the firm.
The consultation process was scheduled to end on April 19, with staff expected to learn of their fate this week.
According to sources close to the operator, high-profile casualties so far include long-serving head of region partners for the North Graham Cameron, who joined in 1992, and head of region for the South Matt Rawbone, who has been at the firm for eight years. Their positions will not be filled.
Prospect negotiations officer for Telefónica employees Caroline Hemmington told Mobile News: “This is part of a restructure which has been going on for a couple of months, where voluntary redundancy was available.
“There were jobs for most of the people to go to, but for some of the management roles there were no equivalents available.”
O2 said it could not discuss potential staff losses until the consultation process has ended, but insisted new jobs would be created.
O2 general manager of SMB Paul Lawton is understood to be heading up the restructure, which O2 said is designed to “address the changing digital needs of our customers, and to strengthen our leadership team in preparation for future growth”.
O2 dealers were informed earlier this month that a number of internal changes would be taking place, including a number of personnel role changes.
These are expected to include head of indirect sales, Anton Le Saux, becoming head of hardware and operations after 10 months in the job. It is thought the Centre of Excellence part of his role will go to former sales leader Peter McLeod, with a vacancy being created above McLeod to head the wider channel.
Head of SMB sales Claire Darley is also set to switch from running both the direct and indirect channels to focusing solely on direct sales.
O2 head of business change Angie Simpson will take charge of airtime distribution, managing the Centre of Excellence distributor accounts of Carphone Warehouse Business, MoCo, Daisy Distribution and Avenir Telecom. Simpson previously headed up O2’s fixed-line team and spent three years as sales director at now defunct airtime distributor Dextra Solutions.
An O2 spokesperson said: “The O2 Business directorate is undergoing changes in some key areas. Our plans include creating a more customer-centric structure within both our Enterprise and SMB teams and the creation of many new roles.”