Hardware distributor creates bespoke web portal for Allianz to identify replacement products and place orders, with 20:20 sourcing devices and providing fulfilment
20:20 Mobile has partnered with UK general insurer Allianz to provide replacement handsets for its mobile insurance operations.
Allianz Mobile provides claims administration for schemes including mobile phone insurance for First Direct, with 20:20 Mobile providing replacement devices from all major manufacturers.
The hardware distributor has developed a bespoke web-based portal, which it said allows Allianz administrators to quickly identify replacement devices and place orders for a suitable replacement product.
It then sources the device and provides a fulfilment service direct to the claimant’s home or business address the next working day.
20:20 Mobile sales director Jon Miller (pictured) said: “Our partnership with Allianz is the result of many months of collaboration. We have focussed on the specific needs of Allianz and I am pleased that we have delivered a best-in-class solution for them.
“The insurance market has been a major area of growth for 20:20 Mobile in recent years and this partnership demonstrates our expertise and credibility in this specialist sector.”