O2 staff to get 2.6pc pay rise

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Workers voted in favour of accepting O2’s offer, which is the result of lengthy discussions between the operator and the Communication Workers Union (CWU)

O2 employees will receive a 2.6 per cent pay rise thanks to lengthy negotiations between the operator and the Communication Workers Union (CWU).

An “overwhelming” majority of staff at the operator voted in favour of accepting the pay rise, which will affect over 1,000 employees working in Preston Brook, Bury and Leeds call centres.

The move brings an end to discussions between O2 and the CWU which began at the start of the year.

In February the CWU rejected O2’s offer to increase pay by 2.35 per cent, saying it fell short of expectations. It had put a claim in for a pay rise in line with inflation (2.7 per cent at the time), see here.

CWU national officer Sally Bridge said the 2.6 per cent increase met the CWU’s key objectives and is “above the average settlements currently being achieved”.

“It stacks up as a good increase in what is still a difficult economic period and a challenging time for O2,” Bridge said.

The rise will come into effect by the start of April.

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