EE rolls out mobile payments on London rail network


Service to be available to more than 500,000 customers by the end of 2014

EE customers will be able to use their mobile phone to make contactless payments on London’s rail network from September 16, after the operator sealed a deal with Transport for London (TfL).

The service will use EE’s contactless Cash on Tap application, developed in partnership with MasterCard. It requires customers to use an NFC SIM with a compatible NFC phone, such as the Samsung Galaxy S5, Sony Xperia Z2 and the HTC One (M8). EE says it will work on 500,000 customers handsets this year.

Users must preload money onto the service using a debit or credit card and a mobile connection is required to complete the payment which can be used on London Underground, Overground and DLR services. Caps on weekly and monthly payments which are in place when paying via Oyster card will apply on Cash On Tap.

The Cash On Tap application is already used by more than 300,000 retail outlets nationwide including Marks & Spencer, McDonald’s, Caffe Nero and Greggs.

“Offering the option of contactless payments will make it easier and more convenient for customers to pay for their travel, freeing them of the need to top up Oyster credit and helping them get on board without delay,” said TfL director of consumer experience Shashi Verma.

“The pilot has been a success, with participants giving us really useful feedback. This is the latest step in making life easier for our customers by using modern technology to offer the best service possible.”

“As more and more people benefit from the simplicity, convenience and security that mobile contactless payments offer, it’s rapidly becoming clear that the days of the physical wallet are fast becoming numbered,” added EE chief marketing officer Gerry McQuade.