EE becomes Europe’s largest 4G provider with 5.6 million users


Q3 financial results show total base up to 31 million

EE has become the biggest 4G provider in Europe after revealing it added 1.4 million 4G customers in Q3.

The UK’s largest operator made the claim today (October 22) after releasing its Q3 financial results, ending September 30.

The results showed operating revenue for the quarter, remained flat year on year at £1.54 billion, without including regulatory cuts. Including the impact of new regulation, revenue fell by 1.2 per cent to £1.52 billion.

The results showed EE had gained 119,000 mobile net adds during the period, with 60.3 per cent of its total 31 million customer base (including M2M) on post-paid plans. Pre-pay numbers fell 11.3 per cent, from 10.9 million in Q3 2013 to 9.7 million in Q3 2014, a decline of 200,000 from Q2.

Churn stayed the same as Q2 at 1.1 per cent, the 14th consecutive quarter that EE has had mobile churn below 1.2 per cent.

EE’s broadband business continued to grow, with 18,000 new customers representing a 11 per cent year-on-year growth and a 20 per cent fixed revenue growth.

Connections via MVNOs grew by 106,000 in the quarter, from 3.7 million at the end of June to 3.8 million.

The operator also revealed that over 6,200 corporate accounts now use 4G, and increase of 700 on Q2.  Overall, 82 per cent of new contracts chose 4G tariffs.

EE chief financial officer Neal Milsom said: “We are delivering consistent underlying performance in a highly competitive environment while continuing to face significant regulatory pressure on our revenues.

“We are investing to further innovate on behalf of our customers by delivering improvements in customer service, a range of EE branded devices, Shared Plans, and soon EE TV.”