Samsung admits S6 is experiencing performance problems

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Manufacturer promises software update to fix RAM-related issues with flagship devices

Samsung has admitted on its Facebook page that some Samsung Galaxy S6 handsets may be experiencing performance problems.

Users had complained on the page that their flagship devices were freezing or crashing, prompting the manufacturer to respond on social media.

Samsung admitted that a problem with the management of RAM on some devices has caused some users to experience issues, but said it is working on a software update to try and resolve this.

When apps are used, they store information in the device’s RAM for quick access – and when that information is no longer needed they then close, except the S6 appears to be experiencing problems clearing the RAM.

Samsung Mobile UK posted on Facebook: “Micro-updates are in the process of being rolled out to correct issues relating to device performance and stability… Keep checking for these on your device via Settings > About device > Software update > Update now”.

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