Vodafone partners with Digitalk for MVNE business

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Agreement will see Vodafone use Digitalk to host and integrate MVNO brands in to its network

Vodafone has selected cloud solutions provider Digitalk’s Mobile Cloud solution to host and integrate its range of Mobile Virtual Network Operator brands, it has announced.

Mobile Cloud is an end-to-end solution which supports bespoke tools including billing and Customer Relationship Manager (CRM) services for MVNOs.

Digitalk has worked with Vodafone for more than six years but this is the first time Vodafone has integrated the Mobile Cloud solution in to its MVNE.

The Milton Keynes based provider also provides services for several other MVNOs and operators including TalkTalk and BT.

Digitalk chief strategy officer Mark Ashdown explained: “Today’s MVNO propositions are based on a unique set of features that are specific to a particular market and customer demand, and the ability to personalise services and products is vital for long term success.

“With Digitalk Mobile Cloud, we’ve developed a mobile services platform that is flexible and simple to deploy. It can be customised to suit the needs of individual businesses. Our partnership with Vodafone and its use of Mobile Cloud fully validates this approach.”

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