Those returning Power Bars with the model number ‘E1-06’ will be able to spend gesture of goodwill on accessories
EE is offering customers affected by the Power Bar recall a £20 voucher to spend on accessories.
Yesterday, Mobile News broke the story that the operator is recalling up to 500,000 Power Bars whilst it investigates safety fears caused by overheating. It is asking customers to immediately return those with the model number ‘E1-06′ to their nearest store.
Only one batch of seven have been affected since their release on April 16 – some 500,000 of the near two million in circulation. Some are in the possession of customers, while others are stocked in-store and in warehouses.
EE sent out a text message to all customers who had purchased a Power Bar, as well as through a post on its official Twitter page, to inform them of the recall and details of a website (www.ee.co.uk/recall) to find out more information.
It has also temporarily suspended the swap scheme associated with the product while it conducts its investigation.