Carphone Warehouse customer data stolen in cyber attack


Up to 2.4 million customers may have had their banking details stolen by cyber criminals

Up to 2.4 million Carphone Warehouse customers are feared to have had their personal data stolen, after the retailer was attacked by cyber criminals.

The cyber attack on the retailers back office, happened on Wednesday (August 5). Dixons Carphone, the JV parent of Carphone Warehouse, confirmed that details including customers addresses, bank details, dates of birth are feared to have been stolen.

The retailer said credit card information from up to 90,000 of its customers may also have been stolen during the attack.

Reports suggest only customers who connected through the retailers ecommerce brands; e2save, OneStopPhoneShop and are affected. Information on those who connected via Carphone Warehouse direct (store or are understood to have not been taken.

Dixons Carphone group CEO Sebastian James said in a statement issued today (Saturday, August 8) the retailer is now in the process of contacting those affected and is reviewing its security.

“We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems,” said James. “We are, of course, informing anyone that may have been affected, and have put in place additional security measures.”