Truphone appoints former BT exec Ralph Steffens as CEO


Former CEO Steve Robertson remains with MVNO but takes up role as executive chairman and CEO of strategic

Global MVNO Truphone has appointed former BT managing director of service delivery as its new CEO, replacing Steve Robertson who will remain with the company.

Steffens joins from Indian telecoms provider Reliance Jio Infocomm, where he had served as President and COO of its FTTX (fibre-to-the-x) business since 2014.

Prior to that, Steffens held roles at numerous telecoms firms including BT, where he held senior roles from 2003 until 2011, leaving for the position of chief operating officer with NBN Co.

Steffens said: “It is a privilege to be appointed as CEO of Truphone. Under Steve’s leadership, Truphone has developed and expanded its offering, extending both its geographical and market reach.

“I am looking forward to the challenge of continuing the company’s strategy and helping it meet its huge growth potential.”

CEO of strategic partnerships

The change in management structure will see Robertson, who has held the position of CEO at Truphone since August 2011, become chairman and CEO (strategic partnerships).

During his time as CEO, Truphone has expanded its “roaming” SIM, which allows multiple numbers plus reduced calling rates while abroad, to over 66 countries.

Robertson said: “We are delighted to welcome on board Ralph, whose experience of the telecoms industry, which spans nearly two decades, can help us take Truphone to the next level, cementing our position as the first truly global mobile network.

“His knowledge and experience of working in many countries across Europe and Asia-Pacific will prove invaluable to the company. I am also excited about focussing my attention on our partnership business, enabling me to develop relations with our existing and prospective partners.”