Lebara launches ‘world first’ mobile medical service


Second Medical Opinion lets Lebara customers get medical advice from health experts worldwide

Lebara has launched what it calls a ‘world first’ enabling thousands of its customers in the UK to seek important medical advice through their mobile plan.

The ethnic MVNO is currently trialling ‘Second Medical Opinion’. It gives registered customers access to a 24-hour service provided by Best Doctors where they can get opinions on medical conditions. Lebara claims this is a world first from any European-based operator.

Best Doctors is an organisation that lets its subscribers seek advice from worldwide health experts. Lebara has partnered with insurer Allianz Group to fund the service.

Second Medical Opinion is free for selected users, who can add two family members from the UK or abroad to their plan. Users are being selected at random, with a wider rollout expected at some point this year.

Lebara claims the UK is home to over two million foreign-born residents from developing countries who support two family members from their home country.

Lebara CEO Yoganathan Ratheesan (pictured) said: “We know that ensuring healthcare is a key priority for the global community of migrants. Quick, simple and cost effective protection of loved ones at home, wherever they are in the world, responds to this core need for our customers born outside of the UK. I am confident our partnership will be well received and appreciated.”