True Telecom redundancies as firm faces administration

True Telecom director Mark Baines

Dozens of job losses follow HMRC winding up order and £85,000 fine for misleading calls

True Telecom told staff there will be dozens of redundancies in its sales and operation department in Crossways Business Park, Dartford. The telecommunications company also plans to go into administration following a HM Revenue and Customs announcement of court action.

The redundancies at Dartford follow a petition by HMRC calling for it to wind up operations as it suggests True Telecom owes it money. Speaking to Mobile News in January, staff head count stood at 100.

This is off the back of an £85,000 fine last month for misleading calls over a two-year period, supposedly giving the impression that True Telecom staff were from BT Openreach while withholding numbers.

With 201 complaints to the Information Commission’s Office, True Telecom came under fire from those requesting they not be contacted.

The telecommunications company was found to be in breach of the Privacy and Electronic Communications Regulations.

The ICO’s head of enforcement Steve Eckersley said: “The rules around nuisance calls are clear. There’s no excuse for making marketing calls to people who have explicitly asked not to receive them.”

True Telecom director Mark Baines told Kent Online he will fight the case: “We’re looking to go into administration and are confident we can manage the company through that process. At the moment it’s business as usual.”

Mobile News approached True Telecom for further comment.