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Issue 442



Mobile News Awards 2009

Voted Best Magazine in the Independent Mobile Phone Dealers Association Awards 2007





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T-Mobile drops Wish

October 10, 2008

Network cuts B2B dealer because of bad cashback

Northants B2B dealer Wish Communications has been axed by T-Mobile.

T-Mobile head of independent retail Roger Fletcher (pictured) said: “T-Mobile has served notice to end its trading relationship with Wish Communications after becoming aware of negative customer experience arising from certain cashback arrangements.

“We remain highly committed to the channel and will continue to work closely with partners that deliver quality business.”

Wish was a T-Mobile Business Partner. It made 9,000 T-Mobile connections in 2007, but “hardly any” this year, according to Wish managing director Mike Hallam. It has altered its business plan, and continues to connect Orange through Mainline and Vodafone through Yes Telecom.

 

Roger Fletcher
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